Frequently Asked Questions
Who is the TLC best suited for? The TLC offers mobility and independence to people who cannot use a foot or ankle but want to remain active. If you are going to have a foot or ankle surgery, injury, boken ankle or foot, achilles tendon rupture, if you have a diabetic foot wound, or below-the-knee amputation and cannot use a prosthesis, the TLC may be right for you.
What is the weight limit for people who can use the TLC? The TLC accommodates patients up to 350 lbs. However, if you cannot put your knee and shin centered along the entire length of the knee platform, with your knee on the front pad, this will cause stress damage to the knee platform and post. Our Bariatric TLC will accommodate people up to 500 lbs.
Can the TLC really go over any surface? No. The TLC cannot go over surfaces such as sand or mulch, nor can you use it going up and down stairs, but it can go over any commonly encountered surfaces with ease and stability. The 8" rubber wheels with two sealed bearings per wheel create a smooth ride.
Can the TLC make sharp turns? To increase stability, the TLC's turning radius is 120 degrees. However, using a back and forth motion, the TLC can make just about any turn that you encounter - just like parallel parking a car.
Can you change the TLC to accommodate either a left or right foot injury? Yes and no tools are required! Simply unfasten the quick release pin, remove the knee platform and turn 180 degrees. Insert the knee platform back into the insertion hole and replace the quick release pin. Switch the knee pads so that the larger pad is at the front of the platform. The offset post on the knee platform allows right-to-left adjustment in seconds and no tools are required!
Should I rent a TLC or is it better to purchase one? Generally, rentals are better for short term necessity. If you have a long term healing process, it may be cost effective to purchase the TLC. Ask your doctor if your non weight bearing recovery will be longer than 3 months or if you will be having multiple surgeries. Purchases are recommended for healing periods longer than 3 months.
**Does my insurance cover the cost of renting or purchasing the TLC? Each insurance company determines what, if any, of the cost it will reimburse for durable medical equipment. Medicare does not cover this equipment at this time, but your secondary insurance may pick up some or all of the cost. We are working with Medicare to improve coverage. The best approach for everyone is to have your doctor provide a letter of medical necessity along with one prescription to support your need for the TLC.
Testimonials:
Turning Leg Caddy
"Many thanks for the scooter. We became fast friends. The Turning Leg Caddy and I traveled to Gainesville, FL, NYC, Boston and Denver. He was a trusted companion and helped me navigate the huge airports and convention centers. Thanks." Char from Arlington, VA.
"Our daughter 14, had major foot reconstruction on both feet. She was off one foot or the other for 13 months. The Turning Leg Caddy enabled Kathryn to navigate school and generally keep up with at places like the mall, the museum, the zoo and on vacation. Because so many places are now handicap accessible we could go almost anywhere with the Turning Leg Caddy. Almost every day people commented on how great it is." Ted, Cheryl and Katheryn K, Ramsey, NJ
"I recently ruptured my Achilles tendon. After surgery I was in a cast and could bear no weight on my right leg. My surgeon had shared with me a brochure for the Turning Leg Caddy. What a difference it made to my life! Being able to stand with my hands free made a huge difference in my ability to care for myself. Suddenly I could fix my meals and do my own dishes. I could do the laundry. In short, I was able to do so many of the simple daily chores that I'd had to rely on others to do for me when I was on crutches. But best of all, The Turning Leg Caddy made it possible for me to get out in the world and travel distances I never would have had the strength to cover on crutches. We live a few blocks from the beach. With Turning Leg Caddy, I was even able to ride my caddy down the street to the beach where I could get out, sit in the sun and laugh with friends. What a great sense of freedom." Megan from CT.
"I love my Turning Leg Caddy. I came in second in a golf tournament using the Turning Leg Caddy - pretty funny no one could believe it, and probably ticked a few people off. I taught my Bernese mountain dog to "mush" with the Turning Leg Caddy. My neighbors are rather amused." Edie from MA
"I am going to miss the Turning Leg Caddy. I am an artist. I sketched it. It will be the subject of my next painting." Cora Sue from NY, NY
"There is no way I could have managed through the streets of Manhattan on crutches. I love my scooter (Turning Leg Caddy)! I am able to do so much with it! I was in Costco the other day and a lady came running up behind me (she had to run because she couldn't keep up with me on my scooter), and asked me where I got it. She said she has a friend that is undergoing achilles surgery and needs to be non weight bearing. She asked me if it's easy to use, and I told her it has been a lifesaver! I am taking my scooter to Atlantic City this weekend. I need a little fun!" Regina C, Little Egg Harbor Twp, NJ
"The Turning Leg Caddy was a Life Saver. I have given your information to so many people. Thank you again. I will look forward to the use of the Turning Leg Caddy in January 2010 for my right foot." Mary B., Halethorpe, MD
"The Turning Leg Caddy has been a lifesaver. It made me feel productive during my non weight bearing time. I was able to do chores in my home without difficulty, since it did not add any strain to my shoulders, hips, or back. Thank you, Susannah, for answering my questions and for passing on to me information regarding your own experiences." Ann P., Bayonne, NJ
"I am a middle-aged woman who was suffering from severe arthritis in my right foot. To relieve the pain, the doctor performed a mid foot fusion. He explained on my pre-surgical visit that I would need to be totally non-weight bearing on the foot for 6 weeks after surgery. He gave me a pamphlet on The Turning Leg Caddy. I read about it, became interested and contacted On The Move Mobility about renting one after my surgery. They were very helpful and in fact told me how they have used one in the past for their foot problems. However, immediately prior to my surgery my car engine died. I decided not to rent the Turning Leg Caddy because of the expense of my car. Well, when I came home from the hospital I had to hop, hop and hop. I had to use a walker and hopping jarred my good leg and my entire body. I was limited to staying in my home. I lasted one week before my priest and my husband convinced me to get the Turning Leg Caddy (they paid for the rental). I ordered it on Tuesday and it was delivered directly to my home on Thursday. I then knew what people meant when they described something as God-sent. This is exactly how I felt about the Turning Leg Caddy. Finally, I was able to go outside. I went to church, to the store, anywhere I could possible go. There was no more pressure on my good leg. My entire body felt better because it was not being bounced up and down. When I go to the doctor for my post surgical check-ups, I recommend it to everyone there. People show immediate interest, especially the patients on crutches or walkers. If you are planning to have foot surgery and will be non weight bearing, please seriously consider getting the Turning Leg Caddy. It made all the difference in the world for the 5 weeks I had one." Lee from PA
"Thank you so much for your wonderful service. I was very pleased. It isn't often that people are consistently on target and ready to help. I certainly feel well taken care of by your company. Indeed, I have recommended you and the Turning Leg Caddy to several friends who will be going through the same operation." Barbra from NY
"The Turning Leg Caddy is a great vehicle! I zipped around NYC. I must have given your contact information to at least a dozen people who stopped me in the street." Marlene from NY
"The Turning Leg Caddy is a whole lot more maneuverable than the Roll-A-Bout, not to mention safer!" Lucinda from MD
"Loved it! This Turning Leg Caddy saved me from what could have been depression with crutches for 3 months! It is perfect for NYC/urban areas especially. Thank you for inventing this incredible device!" Alison from NY
"The Turning Leg Caddy was so helpful! I have highly recommended it to other patients." Marian from GA
"I am a Board Certified Foot and Ankle Surgeon who does not have any financial interest whatsoever in any medical device or product. I have been a podiatrist for 32 years. I have a number of my patients use the Turning Leg Caddy and it has been a great asset to many of them. When I have patients who need to be off weight bearing on one foot for any reason, I select the Turning Leg Caddy for those patients whose homes are incompatible with wheel chair use or patients who are not good candidates for crutch ambulation. A third group of patients are those who have a job in which they stand and move around a lot, yet need to use their hands. The Turning Leg Caddy is precisely the device for them. The features that my physical therapist friends appreciate about the Turning Leg Caddy is that it turns in a short radius so patients can use it in tight corners such as the bathroom in their homes, thus, the patient does not have to bear weight even a few steps. The Turning Leg Caddy is also rapidly changed from a left leg support to a right leg support depending on which foot needs to be off weight bearing." Scott from UT
"It was a long and difficult recovery, but without the Turning Leg Caddy I would have been unable to get out of bed. It provided me with total mobility in my home, to the doctors, out to dinner etc. Thank you." Diane from NY
" Great!! Could not have done it without the Turning Leg Caddy." Kathleen from MA
"Great product, I will need the Turning Leg Caddy again for another foot in 3 months." Bradley from VA
"You have a marvelous product and I can't thank you enough for your responsiveness. The Turning Leg Caddy arrived exactly when promised. I wish you very good fortune in the marketing of this very helpful device." Tony in MA
"The Turning Leg Caddy is my new best friend. No crutches for me. I named my scooter Mr. Moose. I am 55 years old - it's a babe magnet! Every woman over 55 asked me where do you get that thing." Anthony from NY
"An ingenious design! The Turning Leg Caddy is the only reasonable way to go to work and heal at the same time." Phil from VA
"The Turning Leg Caddy worked as advertised. Without it I don't think I would have gone to work or ventured out." Russell from Washington, DC
"The Turning Leg Caddy was a wonderful aid in my recovery process. It gave me much needed mobility and independence. I do not know how I could have managed without it. GREAT INVENTION!!!!" Mary from NJ
"The Turning Leg Caddy has been an unbelievable help. When I went to the Veterans Administration Hospital (VA) and the staff at the clinic was really impressed. The head nurse who has been there for 20 years had never seen one. She actually rode it in the hallway and told the doctor he had to write it up so they could get purchasing to get it into inventory." George from TN
"The Turning Leg Caddy is a wonderful device that really offers mobility to cast wearers. I was very pleased to use it and will recommend it wherever I can." Gene N., Bronx, NY
"A pleasure to deal with you! The Turning Leg Caddy was fun and so helped my recovery- many thanks!" Jacki T, NY, NY
"This is a wonderful piece of equipment. Susannah was truly a great help! The office staff was great. I will recommend the Turning Leg Caddy to others who need to be non weight bearing after surgery" Sally from Beacon, NY
"The Turning Leg Caddy was a godsend. Kept me off crutches and the bad leg never touched the ground. Thank You Thank You!" Leon from Douglaston, NY
" Best Invention! Would recommend the Turning Leg Caddy to anyone with foot or ankle surgery. It was great to have my hands free." Maureen R, Philadelphia, PA
"Dear Susannah, I wish to thank you for all your kindness to me and my daughter while I've been recupping from my broken ankle. You have been very kind and understanding. Believe me when I say that the Turning Leg Caddy was the greatest invention. It helped me tremendously. I don't know how I would have gotten through my ordeal otherwise. I am still in therapy but at least now I am walking with a cane for a couple more weeks. Thanking you again for all your kindness." Frances B, Hamilton, NJ